This website will be retiring soon, please use our language selector to view our websites or visit our Swiss German-language site. ›

Invoice Changes FAQ

The following FAQs have been developed to assist you during this integration period. If you have questions relating to these changes, please do not hesitate to contact our support team on

Expand All

Will the invoices we receive in the future look similar to the ones we receive today?

If we change any details regarding our existing services, e.g. modify, add, and delete, when will the changes be reflected on the Equinix invoice?

Will the Equinix bank details change?

Will there be any changes to invoice dates and frequencies?

Will there be any changes to how metered power usage is invoiced?

How will the ECO format differ from what I have today?

Can I change the way the charges are presented on my invoices?